Client Responsibilities

What clients are responsible for

Direct support works only when the client stays engaged. This page clarifies the general expectations before applying.

• Maintain truthful account and business information.
• Attend scheduled calls and complete agreed weekly actions.
• Provide requested documents, screenshots and account information promptly.
• Do not purchase inventory before review if the decision is meant to be covered by the support process.
• Pay inventory, LLC, registered agent, shipping, prep, marketplace and third-party costs separately.
• Use safe secondary-user permissions, not owner passwords or OTP codes.
• Understand that final business and purchasing decisions remain the client’s responsibility.

Specific responsibilities should be defined in the final client agreement.